AAA Tempe Auto Repair Center

Nice guys but now I have to do a bunch of work figuring out what happened to my vehicle performance / options are of course waste more time rather than it just being fixed and feeling good about patronizing a AAA affiliated site. I'll address it w/bank, dealership, and AAA complaint/claim (as explained by Customer Care); I am not comfortable returning to this location. Today I deemed it unsafe to drive / twice I lost acceleration while in motion on the road. As this has occurred same day/day after -- I an left to believe it is something related to the fix on the evap leak, as you already know. Resolution pending I hope. Thank you for your attempt but it was not done satisfactorily -- the vehicle is driving worse than when I brought it in.

Days after the (5-star) posting below, our van broke down again (w/the same issue). AAA said it was a different issue (a second mechanic challenged that assumption), they charged us $91 for that diagnosis (that conveniently meant they didn't have to refix it for free), and quoted us $700 to refix the engine. We declined and instead bought the part for ~$100, and had our mechanic brother install it in 1 hour. Do that math - they quoted us $600 for less than an hour of work (to fix a problem we'd paid them to fix 3 days ago). Previous Review: I'm not an AAA Member, but the quality and speed of service at this location has me questioning that decision. They were SO helpful, and actually had our car back (fixed) two days earlier than they originally thought possible (due to the predicted delivery time of a required part); and they charged us less than they quoted us (believe it or not, they quoted us for a part that, after talking to us, they were able to obtain for less shipping costs, and they passed the savings onto us). Nobody expects that this type of experience (faster and cheaper than quoted) would happen daily - but the experience of honesty was refreshing, and welcomed.

My partner took his Rogue in for oil change only to find it held hostage for a weekend because they were having problems with their "systems" with contactless pay and employee even stated that. I have had poor service prior as well and why I go elsewhere. Horrible service when he has been AAA member like myself for years. His Rogue was not even put in a bay for protection for the weekend to prevent possible damage. Again, HORRIBLE to do this and lack of positive customer service seeing his history at this location. Why I never went back from prior experiences. Larry Smith

I had my spark plugs replaced, and the team at AAA Auto Repair did an excellent job. Chad provided outstanding service—he was friendly, professional, and made the whole experience smooth and stress-free. I really appreciate the great work and attention to detail. Highly recommended!

I have been taking my 4Runner in AAA auto for about the last year, 3 trips total so far. I am so happy with the service, professional, direct, helpful. Location is easy in and out, close to my home. Location is clean, neat with small tables if you chose to wait for your service to be done. Free wifi and restroom. I will be using AAA auto as my new service. I put hard miles on my 4runner, taking it off road often; so I take good take of it with regular service.