Adero Scottsdale

Came in with my girlfriend to celebrate her birthday. I called the front desk ahead of time to deliver a wine bottle plus a chef's favorite dessert as they call it, to our room when we're out. Turns out, not only did they NOT deliver this, they didn't even have it noted down anywhere in their system. I went back to the front desk and none of them had a clue of this request. I had called them beforehand and confirmed while checking in too, if they have it in the system and the front desk lady had said yes. I just feel that a brand like Marriott should have better customer service. And that the front desk team should not be this clueless. They should have better communication between themselves. Had it not been for the awesome valet parking team, would have left on day 1.

We loved our stay at Adero. While there are a couple things that should be stressed. Highly recommend renting a car. We paid a ton of money for Ubers and also scheduled to have an uber take us to airport and Uber cancelled the ride at the exact time we were supposed to be picked up, leaving us scrambling to get new ride and racing to airport. The hotel really should offer a shuttle, IMO. While they will shuttle to close by places not to airport. The pool is great but only offers poolside service during weekend. Our room was fabulous, we had a corner suite, with amazing views. Hotel staff was phenomenal and tried to accommodate anyway possible. Hotel shuttle took us to wicked Six bar and grill which is Dry Ridge golf club… we had an amazing dinner with live music, highly recommend. Breakfast at Cielo was never a let down, so good! Bar staff was ok, and drinks were pretty expensive. IMO. Overall we enjoyed our stay! Phenomenal views.

If you are looking for a beautiful stay with nice staff this is a great option. Our room was very nice and clean. We used the pool and hot tub looking over the valley. Nice fitness center and options for spa. The food service staff was wonderful but the food is average. I'd recommend hitting some local restaurants. The cheeseburger and fries were excellent here but other options we tasted were a 4 star. Drinks and wine were really good! I'd recommend this hotel to travelers! Beautiful atmosphere with fire tables outside and inside. Overall 5 star experience for us. Thank you.

This is a really nice hotel with very clean spaces and wonderful amenities. it's in a desert area so don't expect to walk to shops, instead plan to enjoy the facilities and uber /drive around if needed. the restaurant, gym, and spa are fantastic! I would like especially to shout out the barista, the spa therapists Monique and Dominique, and our servers Sean and Rebecca who were all great professionals and delivered exceptional service. The front desk manager as well was really thoughtful and explained all the different features of the rooms given we had an eccentricity with our reservation (from our own booking, not the hotel). The value for dollar here is excellent too, I personally found the food quality was amazing. My only request is to switch to Coke products rather than pepsi :) We had such a great time here and will be back.

Amazing veiws, great service and we used a fabulous, reliable transportation company that stays in the same town as hotel.. we use them numerous times for our stay. All of there driveres were personable and super safe drivers. Will definitely come back to the hotel perfect getaway.