Blue Chip Auto Glass

When I first came in, I was deciding whether to replace my cracked windshield through insurance or pay out of pocket. Based on my own experience, I know that when you go through insurance, there’s about a 99% chance the windshield replacement will show up on your Carfax. I specifically asked the front desk if paying out of pocket would prevent the replacement from being reported to Carfax. I was told, “We never add our work to Carfax.” Based on that, I chose to pay out of pocket to avoid a windshield replacement showing up on my vehicle history. This wasn’t a serious accident or a major mechanical or electrical issue to have it in CarFax history. At my appointment, I asked them to check the glass for distortion or damage before installation. They said it was fine. After installation, I immediately noticed distortion in the center. The installer agreed and offered to replace it. Later, I decided not to go through another replacement to save time, and they gave me a $70 discount. When I got home and saw the windshield in bright sunlight, I noticed significant scratches along the driver’s side that weren’t visible at first. It looks like the scratches may have occurred during transportation. I paid about $700 for glass with distortion and scratches. To make matters worse, I later checked my Carfax and saw that the windshield replacement was reported anyway. If I had known that, I would have used my insurance and saved $700. That specific thing made me to change my mind and leave this feedback. I’m leaving this review due to the misleading information from the front desk and the poor quality control on the installation. UPDATE for future customers: Answer on “As far as Carfax goes, we have no affiliation with Carfax and wouldn't know how to report a windshield replacement to them if we wanted to, so we can't really comment there”. My answer: If you truly had nothing to do with reporting the windshield replacement to Carfax, your shop’s name “Blue Chip Auto Glass” would not appear in my vehicle’s Carfax history. Or maybe you think that aliens somehow filed a report about a windshield replacement at your service center?

One of the better priced places. They're professional and quick too. The windshield didn't have any distortion despite being non-OEM too. They even reattached my dashcam and vacuumed my carpets.

Kelly was awesome and super helpful! I wish more companies and workers cared more and were more helpful. That’s the way Kelly was, super helpful and caring to my situation with my windshield and software issue i was having. He helped me fix my issue right away with patience and kindness. I would absolutely recommend Blue Chip Auto Glass to my friends and family! Thanks again!

Honest work. Blue Chip Auto Glass found rust after removing my windshield and went above and beyond to remove and treated the rust before installing the windshield. Wasn't even on the bill for the extra work needed. The owner here takes very good care of his customers.

I had a great experience. It's never fun when you get a chip on your windshield. I spoke to Vivian and she was able to schedule me the same day. The office/waiting lobby atmosphere is very friendly. Now, let's talk about prices. The other major company in town is outrageously high. You are better off calling Blue Chip Auto Glass before you make an appointment anywhere else!