Chapman BMW Chandler

Sam was the most personable car salesman I have ever dealt with. I didn’t walk out with the most expensive BMW on the lot but that didn’t stop Sam from helping me test fit both of my children’s car seats before we finalized everything. Giuseppe in finance was fantastic as well. Both of these gentleman made the entire process the most pleasant car purchase I’ve ever had. Sam thank you for going above and beyond making me feel truly valued as a customer.

I had a great experience with Chapman BMW Chandler. I worked with Tanya and she was so wonderful. She let me lead in what I was looking for, what I liked and what was important to me. I never felt pressured and she was completely transparent and honest every step of the way. I was deciding between a BMW X5 and MB 350. She mentioned that they were not comparable for many reasons and advised me to do some research, in which I did. I drove both twice and at the end of the day the BMW out performed the MB in all areas. I had owned a few MBs before so I was ready to give the BMW a chance and I am so happy I did! The rest of the process from finance (paid cash) to the genius service was outstanding. Everyone was kind, attentive and respectful of my time. I did purchase the tire package because I tend to hit curbs and damage my rims and those things are expensive! I did not feel pressured by JJ to buy any additional packages but felt educated on what might be good to buy. Finally, my Genius answered all the questions I had and ones I didn't think of so I felt like I left knowing my car well enough to feel comfortable and not overloaded. I was all wrapped up in under 2 hours. THANKS TANYA!!!!!

Sam was the best car sales guy I have ever had the pleasure of working with. I wasn’t sure what I was even looking for but Sam was patient, kind and explained everything in detail. Never pressured me into anything. Jeff - finance was fantastic as well. Never pressured me into any warranties, financing etc. explained all the details. They both went above and beyond. Daniel- trainer he knows the case inside and out. Best trainer. If you’re looking for a new car, this is the place to go

I had a great experience with Johnson Ta and Victor Morales! These two are really the best and really closed a deal that other dealerships wouldn’t even come close to. They also spent several hours showing us all the features, etc. I really can’t say enough for the staff here, so thank you very much for all your help! 10/10 recommend!

Jason and Steve were easy to work with, very responsive and detailed oriented. Was able to explain to me and my wife all the amenities our new vehicle has and how to set it up by taking time out of there day to show us. Will definitely return when its time for me to upgrade.