Cobblestone Auto Spa - Gilbert

This is the absolute worst Car Wash in all of Arizona do not waste a dime here it was 140 bucks to clean the truck. I had one of my employees take it there to clean it. She just brought it back. They charge 20 bucks to clean mats in this thing is still filthy. Stay away from these people. It’s a shame that you have to give them one star because they don’t deserve anything.

You don't get much for $110 here glass and mirrors still filthy didn't even wipe down the seats or side of center console cupholders filthy fenderwells filthy three out of four tires cleaned. Didn't even vacuum Update after response. This is the exact corporate BS response that I expected. You will get no more business from me or my Business.

I’ve had a membership with this company for 4 years. I never had a problem til this past week. I got scratches on the front of my roof above the windshield and one of the rubber moldings was ripped up. I talked to the manager and asst. manager and an employee about the problem. Because it’s a 2025 kia SUV, I was thinking they would just buff it out real quick, maybe 5 minutes. I’ve never intended an argument but it got that far. With my experience building high end cars for 18 years I knew what it would take and the manager argued with me for 20 minutes on how he knew more and made it seem like I was trying to pull a fast one on him. He insisted that I pay for it and my point is why do I need to pay you to fix something that was damaged. I could have paid it but that wasn’t the point, they wanted me to pay them to fix what the machine did. After another 20 minutes I decided to call the local police to file a report and because it’s private property. The police told me to get their insurance and I was told by the manager that they don’t have insurances to cover anything. So watch out! I’ll be filing a complaint and claim through the civil courts.

Update: First rain and as you can see in the photos, zero water beading which indicates ineffective application of their ceramic coating. Unfortunately these types of cars washes really do not offer any value in this day and age with the prices they are charging. I had not been to this location or any other Cobblestone for several years but this location is near my work so I thought I give it a go again. I used to get a pretty good detail for around $70 which included the premium wash and a sprayed wax in their detail bay. The techs normally would do a good job of looking back over the vehicle to see what was missed by the outside crew in the quick lanes. Today $110 was met with extreme disappointment. When I checked in, it took a few mins for the employee to approach my truck, seemed like he was waiting for the other representative to finish first. I let them know it had been a few years since I had been here but I wanted the same package. He was able to look it up and said it was now the sports package with ceramic, but the price was now $110. Ok fine, should be a really clean truck after that (not that it was all that dirty to begin with). To my surprise, the only thing that was done in the detail bay was a sprayed ceramic product by Adams company. It’s not a terrible product but at $20 a bottle at autozone, the up charge value is not there. To top it off, he didn’t even check the interior. As I’m driving away I noticed the whole dash was still covered in dust. Flipped the truck around and went back. The detailer was nice and apologized, grabbed a towel and gave it a quick wipe. Once I was back at work, I gave the interior a better look and see the seats were not vacuumed and there is zero dressing on any of the interior. So in short, I won’t be returning. I cannot recommend this location unless you are purely getting the most basic services.

Do not come here. You would think on a Saturday morning they would have more than three people working the car wash. I’ve been waiting here for at least 30 minutes for a “Platinum” wash. So unless you have a whole afternoon to kill looking at grass grow or in this case three workers take on a whole car wash, don’t even bother coming here. This is what greed looks like from an administrative aspect.