Dave & Buster's Phoenix

If you have a large event you need to plan, this D&B location is the place to do it!! From the beginning stages of planning to the day of the event the D&B team had everything running so smooth. The day of the event, we were helped by the manager Brian who went above and beyond to handle our extra 30 people that showed up without RSVP'ING. He handled the chaos like such a pro and was most accommodating. Kylie and Grace were our servers and they did amazing at handling our group with speed, accuracy, and kindness. I will absolutely be hosting another team event there in the future...that is if they will have our crazy selves!

Came at about 1pm on a Thursday. Got drinks, food and played games. Service was amazing. Sat at the bar upstairs after playing a few games for some bar burgers and chicken fingers; food was soooo good! Fries were so much better than a recent trip to a different restaurant that is supposed to be *known* for their fries! Chicken fingers were real chicken and the breading was super crunchy, smash slider style burgers were really good! Service upstairs and downstairs was top notch. Definitely recommend!

I ordered bistro steak and shrimp pasta. It was the worst pasta I’ve ever had in my life. Including garlic bread, it’s almost $30. I am upset that I have to pay this amount of money for this terrible meal. It said it’s lobster Alfredo sauce. I didn’t smell or taste anything even vaguely lobster flavored. It had a bland flavor. The pasta was overcooked. I can swallow it while barely chewing it. The garlic bread which is probably from a package had the best flavor.

Amazing experience all around! We came in last night around 7 & were immediately sat. The food was delicious & everything came out fast, flavorful, and perfectly cooked. Our server Austin really made the night though. He was friendly, attentive, and made great recommendations. You can tell they really care about the customer experience here. We will definitely be coming back & making room for the Brookie Tower

Over the years my husband and I will frequent Dave and busters. We have spent thousands and thousands of dollars here. Sure nothing is always perfect but that’s just like any other place. Which is normal.. however after returning for the first time in maybe 4-6 months it was awful. I wish I took more pictures. It was half price game night yesterday which is AWESOME! The joy quickly got crushed. Tons of games out of order. Others that just took our money and gave us no tickets. Then there was the bathroom situation. Only two stalls working others had signs they were out of order. Both stalls WRECKED. I had to kick toilet paper off the seat to just use the toilet. Paper towels overflowing out trash cans. It looked like no one had cleaned it all day. Unless something changes soon I’m not sure if my husband and I will return. Which is really sad because we love this place. Now I understand why they weren’t busy.