Discount Tire - Scottsdale

Been taking my cars to this Discount for many years. A few months back I got a flat so I took it in and realized I needed new tires, so they got them ordered and I left my car there for a few hours while they got shipped in. Picked up my car, they had it parked out in the back of the parking lot, I walked around it didn't notice damage. The next morning, when I was washing my car, I realized they had completely destroyed my side skirt: since it's near the ground and I have a low car it wasn't visible in the parking lot unless I got down on the ground level. Then, on top of that, I found chips on THREE of my brake calipers, on the tops. My calipers were only painted a few months before and this Discount Tire is the only place that has touched my wheels since, it's almost impressive that they managed to cause so much damage in one day. The side skirt looks like they tried to jack my car up from the body panel. Did they have the new guy work on my car? I will say, the store's assistant manager was very apologetic and submitted a claim, but their insurance denied the claim because the damage "didn't look fresh". Unfortunately I have no video evidence (dashcam didn't get anything, plus it wouldn't really show much from the inside of the car). So now I'm out several thousand dollars (repainting 3 calipers, new side skirt + painting, new PPF on the side skirt). Will never go to a Discount Tire again! If you have a nice car avoid at all cost! They are convenient but they will damage your car and not say a word to you about it: they 100% knew they messed up the jack, and I'm sure they noticed hitting the calipers and went "oops" then carried on with their day.

Always great service. Full array of prices. Rare specials but nice when they have them.

Great service, Knowledgeable reps, wheels weren’t scratched when new tires were installed. It was My main worry. All went well! Booked online for a quick service. Wild how customers walked in talked over others already being helped, skipped the line. Not discounts fault but do better as customers, people. Discount itself was 5/5 love my new tires.

Thank goodness for Discount Tire. We were visiting Phoenix from Texas when we encountered unavoidable debris on a busy highway and began to lose pressure in a tire. I quickly googled DT and found we were not far away, Praise God! The staff quickly assessed the situation and fixed the problem at no charge! This is why we buy tires with Discount Tire! Later in the week a second tire began to look low. My husband took the car to a different nearby DT for a check. Sure enough the debris that flattened the front tire was stuck in the back tire. They fixed this one too! No charge.

This location always has the best service. Down to the customer service and the work is amazing. I went and the manager helped me restart my battery after it went bad. Talk about service! Made my day!