General RV Center - Phoenix

I cannot say enough good things about every single person that works at this RV Center. They are all extremely knowledgeable, honest, helpful, and reasonable. From the salesperson, Nolan, to the GM Justin, the walk through person Stephen, the delivery guy Brian, the super helpful Amber and finance person Linda, I was treated like a family member. I was originally just going to look at an RV to get an idea of what I wanted, and ended up purchasing the unit I was looking at. I could not be happier with the service and the home away from home that I purchased. This company is high quality. I would highly recommend General RV Mesa for anyone looking to purchase an RV.

We had a few issues when purchasing a new coach, but the team worked to get them addressed. They communicated and followed up in a timely manner. The recorded virtual walk though was very valuable.

My wife and I had an excellent experience at General RV Center in Mesa. Mike (sales guy) was incredibly patient, knowledgeable, and took the time to answer all our questions about the Riverstone models we were interested in. He made us feel like we were the only customers that mattered. He even brought in their finance expert, who clearly had years of experience and offered helpful insights. After spending a few hours there, we left impressed and confident. We’ll definitely be back to General RV in Mesa when we’re ready to purchase our next fifth wheel!

I never leave five star reviews, but must in this case. We traveled 500 miles from Nevada to Mesa Arizona to pick up a new coach. The coach was shipped from another dealer in North Carolina. There were many issues that should’ve been caught by the dealer in North Carolina before it was shipped, but they weren’t. General RV – Mesa Went through the coach with us And we identified all the issues that needed to be addressed before we were able to leave. They literally dropped the projects they were working on to service our coach. There was an issue with the air-conditioning and they arranged with Freightliner to bring the coach there for that to be fixed. Freightliner also made a point of getting on our coach right away, knowing that we were already behind schedule. We were able to stay in the coach in the evenings and spent two nights in the parking lot in Mesa at General RV and one night at Freightliner. The people at both places couldn’t have been friendlier and more helpful. The General RV staff in Mesa are amazing. Their Customer Service communication skills are fantastic. They kept us up-to-date on their progress and what issues they encountered. Their technical staff is knowledgeable, efficient, and personable with their customers. We are so thankful for their dedication, good service and high-quality skills and work ethic. Buying a new RV is always a challenging experience getting the bugs worked out but with a team like they have a General RV in Mesa, you can’t go wrong. Special thanks go out to Kern, James, Amber, Erick, Corey, Scott and John.

Visited General RV/Mesa with daughter and son-in-law. . Very knowledgeable and pleasant experience. No heavy sales tactics. Spent several hours looking at different models and learning about each one. The financing negotiations and deal making were polite and not pressured. I would recommend this dealer to anyone. Huge inventory.