George Brazil Air Conditioning & Heating

Thought I’d been getting decent service over the past 5 years. Turns out they advised the wrong filters and took until today for someone to correct. Due to these cheap filters for better air flow, my $20K+ system needs at least $5K in work to get it back to running great. See photos of dirt inside my unit motors. Found out that George Brazil just had to let go of ~200 service techs for them either not doing what they were supposed to or they were lying to their customers. Huge let down to pay extra to go with a “reputable” company. Will be exploring other A/C companies moving forward. Was charged $900 for a part/install for which I found the exact same brand/packaging on Amazon next day delivery for $42.50. When I asked about it, they told me you are paying for the expertise. I looked up the install and they say you must have these items attached straight up and down, see in the 3rd photo that they are crooked. This is insane and caused complete lack in trust. Do not go to George Brazil, find a smaller company that actually cares.

I had a great experience with Andrew from George Brazil for my AC maintenance. He was professional, knowledgeable, and very friendly. What really stood out was his transparency; he shared videos while he was working to show me exactly what he saw and explain what he was doing. It’s rare to find that level of communication during a routine tune-up. Highly recommend!

Caleb was extremely courteous and professional. He's honest and was interested in what my thoughts were on maintaining and repairing my system....not just upselling products and services. He listened to my concerns and directed my with the most affordable options. I appreciate that he had my budget in mind. Thank you Caleb. I would request and recommend him anytime!

We had our VIP servicing done today and from what we can tell the tech did that okay, but we didn't go up in the attic to check either. I will say we are very disappointed in that he left our floors a mess with insulation scattered all throughout our home and in the garage. Why wouldn't he wear booties and clean up all the insulation he dropped. If this is the way he left our home, just makes us wonder how he left our units and attic.

Service was just amazing! They came out same day. This is the first time I’ve used them. David was absolutely incredible. Very knowledgeable, professional, and dedicated to his craft. He was very thorough, and most of all didn’t try to sell me on services I didn’t need. I will definitely use David, and George Brazil again.