Gerber Collision & Glass - Phoenix

I had an excellent experience with Dave at Gerber Collision. From the moment I arrived to the day I picked up my vehicle, he was professional, thorough, and incredibly informative. He kept me updated throughout the entire repair process and made sure I always knew what was going on with my car. What really stood out to me was that he would not release my vehicle until every single part that was ordered fit perfectly and met his standards. That level of attention to detail and commitment to quality gave me a lot of confidence. If you’re bringing your vehicle to Gerber Collision, you can feel assured that Dave will take great care of you and your car. Thank you to Dave and the entire team!

Took my car to have my car fixed through my insurance. I've had multiple issues with my car afterwards. One of the main bolts on my rear bumper was stripped, they left some sort of white residue all over my car seat, and the window regulator went out within the same month I got it back because the window guides were left full of dust, causing the window motor to fail. One of my wheels was damaged in the accident I had and instead of replacing it with another one, they used the spare I had and replaced my spare with a cheap steel rim. They also didn't paint or add any rust preventing coat on a few of the pieces they replaced. One was a support for a wheel well fender, and the second one was a support for my door trim. The body work on my car looks good but I've had too many issues with the other parts of their service, which is ehy I wrote this review.

We have our fleet of vehicles serviced there at Gerber Collision & Glass. We've never had any issues with the service and our service tech Dave is awesome. He explains everything thoroughly and even gives you a walk-through on vehicles to ensure satisfaction. Our vehicles are always done in the time frame promised and we are always notified of any upcoming service needs or other service needs that are found.

My car is absolutely great after taking it to Gerber Collision & Glass. The team did such a Great job fixing my car and my estimator Dave Smith was amazing! He always kept me updated and answered all my questions, even when I got impatient He was Calm and collected and was very professional. If I ever have any issue or God forbid a collision I’m going straight to Dave! That’s how much I trust this man and had such good service. Thanks again to Dave Smith, and his team that fixed on my car 🖤

As inconvenient as it was to have my parked car get hit by a drunk driver, I truly couldn’t have been more pleased with the service and peace of mind David at Gerber Collision & Glass provided. From the very first damage review all the way through to completion, he was friendly, communicative, and genuinely went above and beyond — even helping me unload my rental car without hesitation. He kept me updated throughout the repair process, which made a frustrating situation so much easier to navigate. I certainly wouldn’t wish any more misfortune on my car, but if I had to choose where to take it, I’d choose Gerber Collision in a heartbeat — and I’d specifically ask for David!