Greulich's Automotive Repair

Great service for a great price. I didn’t have the tools to change the headlights in my vehicle. I called around for quotes and this place had the best price and the quickest service. They were also the friendliest. They had me in and out in no time. Will be coming back here for any other vehicle repair/maintenance needs.

Very poor Service. I came in for a simple oil change and an inspection on my tires and brakes. I also told the advisor when I arrived that I anticipated buying tires today. Unfortunately, the communication throughout the visit was very poor. I arrived around 3 PM and didn’t receive my inspection report until close to 5 PM. When I asked follow-up questions, the advisor made it clear he didn’t have time to go over the findings with me in any real detail. At no point did he offer tire options or ask whether I wanted to move forward with any of the work, even though I had stated upfront that I was ready to purchase tires that day. At checkout, when I mentioned a coupon from their website, the advisor told me I should have brought it up earlier. Coupons are normally applied at the time of payment, so this comment felt unnecessary and unprofessional. Overall, I felt unheard as a customer, and it seemed like they had already decided I wasn’t going to purchase anything before ever asking me what I actually wanted. I left with the impression that my business wasn’t valued, even though I was prepared to make a significant purchase. I will not be returning.

I had a great experience today at Greulichs and look forward to using them as my primary mechanic for both of my vehicles. Nathan and Jason took great care of me from start to finish. I had to schedule a replacement of my side mirror that cracked. They recommended I find apart on my own to save money and to come back for the service I did that and they’re two hours of service was reduced to one hour due to their efficiency, I saved hundreds of dollars going to them over the dealer and couldn’t be happier with their work. I will definitely be back and highly recommend your consideration of Greulichs for your automotive needs.

Nathan and his crew are top notch. Quick, knowledgeable, polite, professional, fair pricing and saved me in a pinch. Highly recommended automotive shop. I'm not going anywhere else for my automotive needs.

BMW alignment is always a pain. This location knows what they’re doing and service a lot of luxury cars. They were able to line everything up and took care of me despite being down a technician. Thank you for the excellent work.