HonorHealth Medical Group Urgent Care - Bethany Home

Dear HonorHealth Team, I would like to sincerely express our heartfelt gratitude for the excellent care my daughter, Eunice, received during her recent visit for flu symptoms. From the moment we arrived, we felt welcomed and well cared for. The medical doctor was very accommodating, patient, and compassionate. They took the time to carefully assess Eunice’s condition, explain everything clearly, and ensure that we felt reassured and informed throughout the visit. It truly made a difference in easing our worries as parents. The entire staff was professional, kind, and attentive. We deeply appreciate the quality of service and the genuine care shown to our daughter. Thank you for your dedication and commitment to serving families in our community. We are truly grateful.

From the moment I walked in at Reception, I felt most welcome and respected at Honor Health Urgent Care Phoenix. I only had to wait a few minutes before being called. The offices were sparkling clean. The staff were very knowledgeable. All of my questions were answered. My tests were done. My visit was complete. Thank you Honor Health Urgent Care.

Wait was a little long but the Doctor she was great and took her time and didn’t rush. Nurse was very friendly and made sure we had everything we needed. Thank you for the care and service

The visit Bethany Home Honor Health Urgent Care was great overall. Easy to use “save a spot” online, easy check in, facility is large and clean with lots of green plants adding warmth in a medical setting. The front desk gal in reception, the triage nurse, and the provider were all super! Very kind, thorough and had me back to holiday celebrating in no time…thank you all very much for being there during a time you could’ve been with your families/friends also. The only reason I didn’t give a 5 Star rating is because the Honor Health administration had the facility understaffed for this day. Even though I used “save a spot”, which is not an appt, but should’ve given me a place in the cue, it was more than an hour wait to be seen. The facilities manager should’ve maybe forecasted busier times at holiday with all kinds of sprains, breaks, germs and holiday travel flu, etc…t The care was great overall! The providers were warm and caring. Thank you!

I had a great experience at honor health urgent care on 16th St and Bethany Home. The front desk admin was very friendly and swift! The waiting room is huge and very spread out so you don’t have to sit near others. The doctors and medical assistants were also very friendly and knowledge. I was in and out in less than an hour!