Maid Brigade Phoenix

Service was fine but not worth what you pay. I hire cleaners because I cannot after 4 back surgeries. I keep up during the week but hire cleaners to do the floors and bathrooms. They last few cleanings I have noticed the floors are barely wiped so I called the morning of my most recent clean to request the get the floors good but my camera footage shows they did nothing more than a spot wipe of high traffic areas either dirty bucket water. I noticed a mark on my new bathroom vanity about a month ago when I got home after the cleaners left. It’s very clearly a mark where they squirted cleaner, let it sit too long before wiping it and it etched the surface. My fault for not reporting it immediately, I figured it would get buffed out the next cleaning. It did not. The office tells me their cleaners noticed the spots in more areas around my home and it wasn’t them and they don’t use products that would do that. They should realize people have cameras in their homes. This company is the only company I have used since I remodeled my bathrooms. They are the only ones to use any cleaning products on these surfaces but they dismissed all accountability before their field supervisor even looked. They took the cleaners side over mine without considering another alternative. I have never asked for money off if I wasn’t happy with my clean, never asked for a re-clean, just asked that it be addressed at my next service which was only once in over a year. I made it a point to thank a team if their clean was noticeably outstanding. What did that get me when I have a legitimate issue? “Oh that wasn’t anything our cleaners did. They don’t use products like that.” It was clear in that moment they weren’t willing to hear my side or consider another alternative. Then has the audacity if they could follow up with me… follow up with what?!? You denied any sliver of responsibility….

I have hired Maid Brigade for several years now. They are very professional, kind, and do a great job. Today Guille, Soleda and Perlis made my house sparkle. Thank you!

The ladies that cleaned our house (move out services) were professional, friendly, and hard working. They didn't take smoke breaks, drink breaks or any other breaks. I highly recommend them. The price was what we were quoted. There were no hidden charges, no nonsense about what they had to do, and everyone seemed to have a smile on their faces. If we decide to have a company clean our new house on a regular basis Maid Brigade is who we will call. THANK YOU for great service.

Janet and Stephanie did a fabulous job in cleaning our house! They were delightful to have in our home. Our bathrooms have never been so shiny! And our refrigerator and oven have never looked so good! We'll have them back!

a five-star shout-out. They’re always right on time, their communication about arrival is spot-on, and the team is super friendly. Plus, the house always smells wonderfully fresh and clean once they’re done. Really can’t recommend them enough! I specifically appreciate Guilla and Yuridia!