Quick Quack Car Wash - Mesa

I went through the automated car. Wash with my new 2024, Jeep Wrangler. A few days later, I noticed that there were faint brush mark scratches along the entire side of both vehicles. It is not a single deep scratch. It is faint brush stroke style scratches in a lengthwise, fashion like the large brushes on the car wash were. I went down to the store. Asked to speak with a manager. They said that one wasn't there. And the employee took an entire incident report. My name address phone number email description of what happened, Photos of what happened. The next day, I received an email stating that they had received my complaint and somebody would be contacting me. It has been 4 weeks since an employee took an incident report and detailed photos of my vehicle and all of my information about the incident. I received an initial email in which I replied with additional information. They said somebody would get back to me.... They have NOT. It has been 3 weeks since I contacted the main call center, and they verified all of my information. And stated that somebody would be calling me within a couple of days.....They did NOT. It has been exactly 2 weeks since I spoke with a supervisor at the main call center, who assured me that she was sending an email to the Regional manager, Josh, concerning my complaint, how nothing has been done by this store. She stated that he would be getting back to me within 48 hours....He has NOT. She also stated that she was going to send an email to the store manager at 6302 the store where this happened. She assured me that someone would be getting back to me 48 hours.... He has NOT. Someone from the store contacted me by email 3 days ago. They asked me, what time would be good to call the very next day? I gave him the times. He said he was going to call.....3 days later... He as NOT. No regional manager has gotten back to me concerning this issue about the store. And absolutely NOBODY has contacted me to date, about this incident. I just filed a complaint with the better business bureau.

Quick Quack Car Wash is hands down one of the best car washes around. The staff is always friendly and professional, and the automated wash does a great job every time. My car comes out spotless, and I really appreciate how clean and well maintained the equipment and facilities are. Great value for the price and consistent quality service. Highly recommend to anyone looking for a reliable, high quality car wash.

I can't say enough good things about Quick Quack Car Wash! The manager, John, and his amazing team truly know how to provide top-tier service. Everyone was friendly, attentive, and made sure my car looked brand new. The entire experience was smooth and hassle-free. If you're looking for a reliable and efficient car wash, Quick Quack is the place to go!

I’ve always loved this car wash but this location specifically is nothing but AMAZING! Employees always have a smile on face and super friendly. Miguel has become my son’s favorite as he always says hi & draws a duck on the window. Highly recommend a membership here! Edit: okay officially best location! Getting a good car wash with a kiddo can always be a pain and Kane offered to help dry my vehicle for me. Being 36 pregnant trying to get a good clean is such a hassle and his help was much appreciated!!

I had an outstanding experience at Quick Quack Car Wash! From the moment I arrived, the staff, led by the fantastic manager John, were incredibly welcoming and helpful. The crew went above and beyond to ensure my car was spotless, and the entire process was quick and efficient. I highly recommend Quick Quack Car Wash for anyone looking for top-notch service and a sparkling clean car!