Safelite AutoGlass Scottsdale

My windshield replacement was easy and quick. Ryan called and said he was on the way, arrived about 20 min. later. Hour and half later, he was done and all was great. He was professorial and informative as to the service. I have always used Safelight for my Glass replacement and they are the best in my opinion. With all the new gadgets that come on cars and with cars now..it is important to have someone that knows how to reset all of these. Thank You Ryan.

I did windshield replacement for my sienna here. Positive things about this place is the brand, warranty, online scheduling, nice big waiting area and the window tint is very cost effective here. Yes they do window tint in this place! Cons - Quaiity of work is highly questionable! I don’t think they have a quality check to ensure the job is well done, first time when my windshield was replaced it was cracked right out of their workshop , they didn’t notice or didn’t bother to inform. Upon reporting without any hassle they booked next appointment under warranty no cost to me but I need make time on my weekend wait for two hours and stuff. Few Checkpoints you need to verify for you: 1. Check there is absolutely no cracks, pay attention to this. 2. Check if they have calibrated your LiDAR, mine was off and I have to get it corrected. 3. Check if they replaced the wiper if you have paid for it, very likely they will miss it ! 4. Check the surrounding rubber beadings are properly adhesived, mine was dangling freely and was causing hell of noise in freeway , I have to spend my time to fix them all.

It was a little frustrating dealing with the automated call center, so we decided to just walk in to the Raintree location in North Scottsdale. There Trevor was super helpful and communicative throughout the process. No issues with price, speed of service and overall communication. For reference we got our Tesla Model S window regulator fixed. We will absolutely stick with Safelite for all our window repair needs. please please please make it possible to call the shop directly- the call center really ruins the customer experience from the jump.

We had to get our windshield replaced on our 2023 Honda Pilot. The staff at the Safelite location on Raintree Road were friendly, efficient and quick. They explained why the windshield had to be replaced versus repaired. The appointment was set up quickly. Jesse, the representative that completed the work was very efficient and completed the work ahead of schedule. We would absolutely recommend this location!!

Excellent customer service. We came in and Jose explained to us our options. He was very empathetic and gave us a super price. He was able to fix the chip in our windshield glass right away without an appointment. The job was completed in less than 30 minutes and the chip cannot be seen any more.