Shilo Inn Suites Hotel Yuma

We checked in about 2:30 PM but did not go to our room at that time. After going about our business and eating it was about 9PM when we went to the room. The room was clean, but we had no soap, 1 little wash cloth, no kleenex, no hand towles, and the TV didn't work. When we questioned the lady on duty she said she could not leave the desk and after talking to her supervisor, we were told that we would have to wait until morning to talk to the supervisor. The next morning we were told the supervisor would call us, he never did and when I called he said no discount. My wife washed with shampoo for soap.

Had a a great stay!!! Beautiful view! Wish I had extra time to enjoy the pool and sauna. Alex was very helpful checking us into the room and welcoming!!

I've been staying at this hotel for years and find it to have a personable atmosphere unlike the other 'cookie cutter' big chain hotels of these days. Just next to great sea food restaurant, and bar, also close to many other good places to eat. They accept pets and has a large grassy area for them.

Very quiet and peaceful atmosphere. Very clean, which I'm a stickler about. Queen bed was very comfortable, even for my back that's had 3 surgeries! Highly recommend!

My first room stank of smoke, saw 3 other rooms, took the best of them. Still had a musty smell. I checked out next morning instead of completing my stay. Washers/dryers broken, was told there was pastries for breakfast, there was none. The grounds are great, the hotel itself needs a lot of TLC! Fresh carpets would likely go a long way. Staff were very friendly, and did there best to accommodate!