The Camby, Autograph Collection

I loved this hotel and the added customer experience with the evening champagne and hors d'ouevres with live music. The hotel is conveniently located across the street from a large mall. There is a nice sidewalk with a beautiful tunnel that takes you across the street to the mall with tons of food options. Upon checking in, the staff was welcoming and efficient. I checked in online making the time I needed at registration minimal. The rooms were adequate and clean. The standard size room with the standard ameneties. I used the fitness center while I was there and it has everything needed for a full body workout to include weights, treadmills, stationary bikes, etc. Lastly, but very notably, this has to be the nicest smelling hotel I have ever visited. Me and my travel partner both made the comment of how nice the hotel smelled.

We stayed here last night to celebrate Valentine’s Day with a magic show. I have to say that this is one of the best hotels that I’ve ever stayed at. The people at the front desk were super friendly. The room was clean and the bed was extra comfy. The part that impressed me the most though, was their communication! In the middle of the night we got hungry and wanted to heat some leftovers, but there wasn’t a microwave or plates. I text the front desk. Within minutes they text me back and offered to send up a microwave and plates. Then the next day I texted to request late checkout. They immediately text we back and offered to let me stay till 4pm with no additional charge! This experience exceeded my expectations and has made me a Marriott member for life!!

The Camby, Autograph Collection in Phoenix is a stylish, modern hotel. The lobby and common areas are beautifully designed and very fragrant, which might be a bit much if you’re sensitive to strong scents. The rooms were clean and comfortable, and everything is well maintained. Staff throughout the hotel were friendly and helpful. The on-site store was convenient but a bit pricey. My friends mentioned that the coffee was not the best.

Came here specifically to sit by the pool for the weekend. Arrived to find the pool is closed for a private party for the afternoon and evening. day. Didn’t bother telling us or updating the website. Also room was not ready. Waited an in the bar (no offer for a drink or anything) and we are titanium level members who requested early check in. Our room smelled horribly musty so we had to change rooms. We were offered breakfast which made us laugh since that’s always included for titanium members. Breakfast was just ok and “included” breakfast was yogurt and a muffin. There is mild in our shower, carpet had stains, paper cups in room for coffee etc. This is definitely NOT a 5 star hotel. Maybe 3.5. Much better Marriotts in the area!

Spent two nights over the thanksgiving holiday at the hotel. The staff is friendly and accommodating. For being in the autograph collection and the price, I did expect the rooms to be a little cleaner. There was mold in the shower and as a nonsmoker, it smelled as if the previous guests smoked in the room. However after one night the smell dissipated. The restaurant coffee wasn’t that good, but the breakfast was very good, about $20 a person. Parking is $40 valet which is charged separately and not to the hotel bill. However there is an AMC theater next door with parking for $16 a night for a cheaper option. Otherwise no other parking. The hotel is in a great location for restaurants and the Phoenix mountain preserve for hiking.