TraVek Roofing

We hired Travek to replace our roof, remodel our kitchen, and replace flooring throughout our house. A neighbor had recommended Travek so we met with the designer and started the process. Fast forward to now, which is roughly 9 months after completion and we wanted to share our experience. We had numerous issues throughout the projects. A lot of issues related to a lack of professionalism from the work crews who were virtually unsupervised and consistently left messes or did subpar work. We also were charged for things we felt we’d already paid for. While we like the look of the kitchen, we’ve found numerous issues with the work done overall. We had them come out several times to fix problems with varying degrees of success. For example, as soon as we used a plug, the outlet would be loose because the screws used were too short. They came to fix one, but never checked the others. Eventually, they were all loose and required another visit. Another issue was that the drawers didn’t line up properly. They came out several times for that and for the last visit (today), we were left with drawers that were supposedly fixed but are clearly not evenly spaced (see photos). We’re also disappointed in the functionality of some of the kitchen elements. The sink constantly looks dirty since it doesn’t seem to drain well. The sink divider is small so when you run water in either side, it splashes all over the other side. This was the sink the designer recommended. A perfect example of form over function so now I’m annoyed every time I use the sink. Our roof which had never leaked before they replaced it, leaked after it was replaced. They came out to repair it but never dealt with the damage done inside from the leak. It took us five weeks of calling them repeatedly to finally get someone to address it (though he never checked the attic for damage). We left numerous messages and promised return calls that never happened. As with all Travek work, the work done was never better than mediocre and we’d never recommend them to anyone else.

Cindy was absolutely wonderful! She came up with a gorgeous design and we couldn’t be happier. I love everything. From start to finish it was a seamless project.

Travek hasn't started the actual demolition and renovation yet, but the preparation has been a great experience. Jacque has helped us with the design, walked us through the process, and prepared us for what we will experience in our home. Both Jacque and Eli have answered our questions professionally and in great detail. We feel confident and excited, not stressed, and we can't wait to see the final product.

I had a phenomenal experience with Catherine to redesign and remodel two bathrooms in my home. She has helped me reimagine how I could use the space in a way that was so exciting. She quickly understood my taste, my priorities, and my practical needs. I appreciate her approach, which was very focused on listening to my needs and always being conscientious of my budget. I have loved working with her!

I had a great experience at our initial consultation for a master bathroom remodel. Jacque spent a lot of time and was very thorough both in understanding my desires and communicating what was realistic and what the process would entail. She was pleasant and professional and it felt good to know we would have such a qualified expert guiding us through this renovation!