Jesse Owens Park

It was my dad's inaugural visit for his appointment to the Jesse Owens Mountain Park Health Center, and the atmosphere was warm and inviting from the moment we walked through the doors. The staff greeted us with smiles, representing a sense of care and attentiveness that immediately put us at ease. The check-in process was quick, and the wait time was minimal. We were introduced to Jena Chalmers, a nurse practitioner whose demeanor radiated professionalism and compassion. As we settled into the examination room, I felt a swell of relief over us. Jena impressed me right away; she had already reviewed my father's records from Banner Hospital, demonstrating her diligence and preparedness. Her approach was thoughtful, as she began asking insightful questions that allowed her to understand my father's health needs more deeply. She meticulously checked my dad's lungs for any signs of fluid and examined his legs for any swelling, her movements precise yet gentle. Engaging in conversation, I learned about her journey in medicine—how long she'd been at the facility and the prestigious medical school she attended. It was reassuring to connect with someone so knowledgeable and passionate about her work. We discussed the recent changes in our insurance since my father’s previous doctor was no longer with United Healthcare, which had prompted our transition to Mountain Park Health Center. The entire experience left me feeling optimistic and confident about my father's ongoing care. I left the center that day, comforted by the thought that he was in good hands and looking forward to the path ahead.

My new provider Janine Sutter is awesome and amazing. She took her time a day before to go over my health history and chart. She knew everything and was very thorough about everything. I'm very impressed with her knowledge and understanding the patients needs.Het hours work perfect with my schedule. Over all maintain park is very convenient for the patients with days and hours of operation.

My husband goes here but he doesn’t like leaving reviews and since I go with him I thought it would be ok if I left one. He has Dr. Sing for his primary care & I have to say he got so lucky to be able to have him. Dr Sing is the most caring person, since day one after every appointment he takes the time to call us. Some times well in to the night but we don’t mind, I’m sure it’s due to all the patients that he has to talk to. And everyone is so helpful and knowledgeable. So thank you For making this process of having to go to the doctors, just a little bit easier. Sincerely Mr. and Mrs. Rodney Roberts.

Excellent Primary Care practice and Physical Therapy departments. Efficient, professional, and caring team members. Welcomed in as new patients. Great hours. Lab on site. Clean and well organized. Patient portal available. Only downside is the overwhelming communication by phone, email and text to confirm appts. Otherwise very pleased!

Every time I go to this office I end up waiting at least 30 mins before I get called back. Another 15 in the back. I would prefer that the office respect my time as they expect us to be on time for the appointment made. The Dr was great.