Super Star Car Wash Mesa

I went here using the “try us” coupon. When I pulled up, I was immediately subject to a high-pressure sales for a monthly plan. Not what I wanted at the time. I went through the wash. It did not get the solitary bug squish on my windshield. It did not get the dirt off of my hood. It did not get the few bugs on my bumper. My car only has 900 miles on it so there were not many bugs. Additionally, the dryer did not get any water off of my hood and there was still soap on my front bumper. When I asked the guy who gave me the high-pressure sales tactics about the lack of cleanliness he got angry and said I can call the manager, but he never did. The vacuums worked, but the supposedly damp towels to wipe up what the wash failed to clean were dry. There are other car washes by Crimson and Southern. After the ridiculously poor wash job and the attitude of the gate attendant, I cannot justify paying $33 a month for a wash plan.

A long time ago I used to go to other car washes but then I said hey let’s give Super Star a chance. I was not let down! The staff here were awesome! So I signed up. When I came back awhile later Weston made sure my membership was still working and guess what it wasn’t :( so guess what he did … he re-signed me back up‼️ I LOVE SUPER STAR 🦸‍♂️⭐️. The best customer service I have ever received. Will definitely recommend to everyone I know.

I think this is probably one of the best car washes I have ever gone to. The attendants that work there really hustle and a big shout-out to Benicio especially for doing an amazing job! However behind the scenes, the customer support is horrible, so if there is any billing problems or anything else there is largely nobody there to return communications or resolve problems. So I go here for the superior wash and I cross my fingers that I don't have any additional problems requiring management behind the scenes.

Had a great experience at this car wash! The service was quick, thorough, and my car came out looking brand new. Ian was especially helpful, super friendly, patient, and made sure everything was done right. He went above and beyond to answer my questions and make the whole process easy. Definitely coming back and highly recommend this place!

Ian was prompt in helping me when I pulled into the business and was able to successfully up sale me in a car wash. My initial plan was to get the $10 wash. He was able to show how for very little more I could get a better wash. Great job man!