Ideal Cars

I had an easy and great experience working with this dealership! I came in looking for a Mazda CX-5 — the exact brand and model I wanted — and they made the entire process smooth from start to finish. The team was helpful, walked me through every step, and made sure I understood everything clearly. I truly felt supported the whole time. Highly recommend if you're looking for a stress-free car buying experience!

We came to get our daughter a car and Dean was true gentlemen, had our daughters best interest at heart, gave us advice and knowledge you can only get from an authentic car guy. My wife will tell you it was his jokes that sealed the deal. He was able to pick the perfect car for my daughter. He made us an offer we couldn’t refuse.

The team at Ideal is amazing and treated my son and I like family. Dean is going to give you the VIP treatment and he made the experience a positive one for my son. He even took the time to talk to him about driving his new car and genuinely cared about us. Colby was also very helpful and got the deal done quickly. You can tell everyone there likes their job because of the smiles and laughter. I highly recommend stopping by if you're looking for a car, at the very least you'll make a friend.

​I just purchased a 2018 GMC Canyon from Ideal Cars, and I have to say, the entire process was outstanding, thanks to Dean! ​From the moment I stepped onto the lot, Dean made me feel like my time and business were truly valued. Unlike other dealerships, there was zero pressure, just genuine help. He was incredibly knowledgeable about the 2018 Canyon—he answered all my detailed questions about the engine, towing capacity, and trim features without hesitation. It was clear he knew his inventory inside and out. ​The truck itself is exactly what I was looking for, and Dean made the paperwork part simple and transparent. He worked hard to get me a great rate and walked me through every document, making sure I understood all the numbers. I drove away feeling confident and excited about my new-to-me GMC Canyon, not drained and frustrated like past experiences. ​If you are looking for a high-quality used vehicle and want a truly pleasant, honest, and streamlined purchase process, ask for Dean at Ideal Cars. He is the definition of a five-star salesperson!

I am filing this complaint regarding Ideal Cars’ failure to disclose prior accident history and structural damage on the vehicle I purchased from them. After purchasing the vehicle, I discovered that it had been involved in previous accidents that resulted in structural/frame damage. This damage has since caused additional drivetrain issues. At the time of sale, no written disclosure was provided to me, nor does my contract or bill of sale contain any acknowledgment that the vehicle had been in prior accidents or sustained structural damage. I was on active duty in the Marine Corps at the time of purchase and relied on the dealership to provide accurate and complete information. Once I discovered the issue, I obtained a vehicle history/inspection report confirming the prior accidents and structural damage. I immediately attempted to resolve the matter directly with Ideal Cars by sending certified letters and submitting messages through their website portal. Despite multiple attempts, I have received no response from the dealership. Their failure to disclose this information violates several Arizona statutes, including: - ARS § 44‑1522 – Arizona Consumer Fraud Act (material omission of known facts) - ARS § 28‑4412 – Written disclosure requirements for licensed dealers - ARS § 44‑1267 – Implied warranty of merchantability (selling a vehicle with undisclosed material defects affecting safety and function) Structural damage is a material defect that directly affects the vehicle’s safety, value, and long‑term reliability. Had this information been disclosed, I would not have purchased the vehicle. Requested Resolution I am requesting that Ideal Cars make this right by providing a full rescission of the sale, including reimbursement of: - Purchase price - Taxes and fees - Registration costs - Any add‑ons or aftermarket products - Any out‑of‑pocket expenses related to the purchase Upon refund, I will return the vehicle to the dealership. I have made every effort to resolve this directly and amicably, but Ideal Cars has chosen not to respond.